1. It is recommended for all coaches to use a browser with spell check built in. TRUE FALSE 2. Clients cannot select a Coach based on the language they speak. TRUE FALSE 3. You only receive Success Coach earnings from clients who pay their Ad Platform fees. FALSE TRUE 4. To run for president, what must you do? None of the selections All selections Become a top earner on the Leaderboard Be a success coach 5. Support Tickets are for Making a compliant about the President or your coach Reporting general dislikes or suggestions about the site Requesting help from the empowr team for issues the Success Coach cannot resolve Issues you do not have the time to resolve, or if you don't want to bug your Success Coach Supervisor with. 6. If your messages have been audited and "Needs Improvement" The message will be in yellow None of the selections You should follow up immediately with the client to improve or correct your information All selections 7. In order to receive an SC bonus, you must first be in the top 75% of.... Communication Quality Client Success Client Happiness None of the selections 8. Clients can share their balance with Success Coaches by: all Success Coaches have access with or without client permission giving them written permission submitting a ticket scrolling to the bottom of any message with the SC and checking to allow it 9. Clients can change their Success Coach by: Clicking on "Ask Me" and then clicking on "Choose a new Success Coach" They cannot change their Success Coach Calling empowr Submitting a ticket 10. The Client Success Rating is based on: how quickly on average you respond to clients how well your clients rate you how well your clients rate the platform in their monthly surveys how often your client hits their Daily Goal in a given month 11. Success Coaches can set the maximum number of clients they would like to be assigned. The default is set for: 100 new students daily 35 new students daily 0 new students daily 10 new students daily 12. What is a great resource for Coaches? Facebook Your memory The internet The Learning Center 13. Approved Ads should have at least how many search terms (tags)? None of the selections ten Two Four 14. Building trust with your clients is important because None of the selections Then you can get them to buy your products exclusively You can effectively guide them towards achieving their goals It's not really that important 15. To stay within the Success Coach program, Success Coaches must maintain an average client rating of: 7 9 8 10 16. In order to allow citizens to try out a Daily Earnings option, they... are entitled to a free 30-day trial of any earnings option none of the selections must commit to one option for 1 year are charged upfront for each option 17. Your Success Coach Earnings come out of your clients' earnings. FALSE TRUE 18. As a Success Coach you earn 10% for clients who have been on the site for less than 90 days. FALSE TRUE 19. If your client is new to empowr, and they are expressing doubt, you should: Prove to them that you've cashed out before Tell them that they are wrong None of the selections Listen to their concerns, help them to strategize, and educate them 20. Who can run to be the President of empowr? empowr corporate office staff Citizens who have been active on empowr for a minimum of 6 months Those with college degrees Success Coaches 21. As a Success Coach, you should edit Ads as quickly as possible - don't worry about mistakes. It's more important for them to be done. FALSE TRUE 22. Which statement is true about earning as a Success Coach? Your client has to pay you a monthly fee. None of the selections As a Success Coach, your earnings do not take away from your clients' earnings. Your earnings come from your clients' balance. 23. You can answer client messages from: Only your inbox None of the selections From your personal email account Either your inbox or Success Coach Client Center 24. All ads must... All selections have four search terms not have slang of any sort have proper grammar 25. You must maintain an 80% ad moderation rate TRUE FALSE