1. You can access your Success Coach Client Center by....
Clicking on "Learning Center"
None of the selections
Clicking on "Teach"
Clicking on "My Balance"
2. In order to allow citizens to try out a Daily Earnings option, they...
must commit to one option for 1 year
none of the selections
are entitled to a free 30-day trial of any earnings option
are charged upfront for each option
3. You can answer client messages from:
Either your inbox or Success Coach Client Center
None of the selections
From your personal email account
Your Profile Page
4. You only receive Success Coach earnings from clients who pay their Ad Platform fees.
TRUE
FALSE
5. Success Coaches are responsible for:
Being positive and respectful
Moderating and approving ads and Marketplace listings
Staying updated on changes to the site
All selections
6. Success Coaches can set the maximum number of clients they would like to be assigned. The default is set for:
35 new students daily
5 new students daily
0 new students daily
10 new students daily
7. In responding to clients, Success Coaches have...
None of the selections
1 hour to respond
all the time they would like
helpful resources such as the SC Blog and Learning Center to help
8. Clients can change their Success Coach by:
Submitting a ticket
They cannot change their Success Coach
Clicking on "Ask Me" and then clicking on "Choose a new Success Coach"
Receiving permission from the President
9. To run for president, what must you do?
All selections
None of the selections
Be a Red Star Power User or above
Be a success coach
10. Success Coaches bonuses are based on their client's happiness
FALSE
TRUE
11. The photo in an ad does not have to be relevant to the post it's promoting.
FALSE
TRUE
12. To stay within the Success Coach program, Success Coaches must maintain an average client rating of:
9
5
8
10
13. What is a great resource for Coaches?
Your memory
The internet
Facebook
The Learning Center
14. Your Success Coach Earnings come out of your clients' earnings.
FALSE
TRUE
15. If your client is new to empowr, and they are expressing doubt, you should:
Listen to their concerns, help them to strategize, and educate them
Tell them that they are wrong
Tell them to just trust in empowr and that they will be fine
None of the selections
16. When responding to clients, it is important to:
cover every way a client can learn in one message
All selections
None of the selections
include relevant details and information
17. You must maintain an 80% ad moderation rate
TRUE
FALSE
18. What is the fewest number of search terms (tags) every approved Ad should have?
8
4
6
2
19. The Client Success Rating is based on:
how often your client hits their Daily Goal in a given month
how many "Needs Improvements" you receive in proportion to how many messages you answer
how well your clients rate you
how quickly on average you respond to clients
20. The Client Happiness Rating is based on:
how many "Needs Improvements" you receive in proportion to how many messages you answer
how quickly on average you respond to clients
how content your client is with their life
how well your clients rate the platform in their monthly surveys
21. Coaches are not required to stay current with all of the latest changes on community
FALSE
TRUE
22. Building trust with your clients is important because
It's not really that important
None of the selections
You can make more friends and fans
You can effectively guide them towards achieving their goals
23. The goal of the Success Coach Program is to help make clients successful as efficiently as possible
FALSE
TRUE
24. In order to effectively assist clients, make sure you are:
building trust
letting them wait for answers so they will try to find solutions on their own
telling them to just watch the videos, and only message you if it's an absolute emergency
telling clients to buy your products and services
25. Who can run to be the President of empowr?
empowr corporate office staff
Citizens who have been active on empowr for a minimum of 6 months
Success Coaches
Those with college degrees
Clicking on "Learning Center"
None of the selections
Clicking on "Teach"
Clicking on "My Balance"
2. In order to allow citizens to try out a Daily Earnings option, they...
must commit to one option for 1 year
none of the selections
are entitled to a free 30-day trial of any earnings option
are charged upfront for each option
3. You can answer client messages from:
Either your inbox or Success Coach Client Center
None of the selections
From your personal email account
Your Profile Page
4. You only receive Success Coach earnings from clients who pay their Ad Platform fees.
TRUE
FALSE
5. Success Coaches are responsible for:
Being positive and respectful
Moderating and approving ads and Marketplace listings
Staying updated on changes to the site
All selections
6. Success Coaches can set the maximum number of clients they would like to be assigned. The default is set for:
35 new students daily
5 new students daily
0 new students daily
10 new students daily
7. In responding to clients, Success Coaches have...
None of the selections
1 hour to respond
all the time they would like
helpful resources such as the SC Blog and Learning Center to help
8. Clients can change their Success Coach by:
Submitting a ticket
They cannot change their Success Coach
Clicking on "Ask Me" and then clicking on "Choose a new Success Coach"
Receiving permission from the President
9. To run for president, what must you do?
All selections
None of the selections
Be a Red Star Power User or above
Be a success coach
10. Success Coaches bonuses are based on their client's happiness
FALSE
TRUE
11. The photo in an ad does not have to be relevant to the post it's promoting.
FALSE
TRUE
12. To stay within the Success Coach program, Success Coaches must maintain an average client rating of:
9
5
8
10
13. What is a great resource for Coaches?
Your memory
The internet
The Learning Center
14. Your Success Coach Earnings come out of your clients' earnings.
FALSE
TRUE
15. If your client is new to empowr, and they are expressing doubt, you should:
Listen to their concerns, help them to strategize, and educate them
Tell them that they are wrong
Tell them to just trust in empowr and that they will be fine
None of the selections
16. When responding to clients, it is important to:
cover every way a client can learn in one message
All selections
None of the selections
include relevant details and information
17. You must maintain an 80% ad moderation rate
TRUE
FALSE
18. What is the fewest number of search terms (tags) every approved Ad should have?
8
4
6
2
19. The Client Success Rating is based on:
how often your client hits their Daily Goal in a given month
how many "Needs Improvements" you receive in proportion to how many messages you answer
how well your clients rate you
how quickly on average you respond to clients
20. The Client Happiness Rating is based on:
how many "Needs Improvements" you receive in proportion to how many messages you answer
how quickly on average you respond to clients
how content your client is with their life
how well your clients rate the platform in their monthly surveys
21. Coaches are not required to stay current with all of the latest changes on community
FALSE
TRUE
22. Building trust with your clients is important because
It's not really that important
None of the selections
You can make more friends and fans
You can effectively guide them towards achieving their goals
23. The goal of the Success Coach Program is to help make clients successful as efficiently as possible
FALSE
TRUE
24. In order to effectively assist clients, make sure you are:
building trust
letting them wait for answers so they will try to find solutions on their own
telling them to just watch the videos, and only message you if it's an absolute emergency
telling clients to buy your products and services
25. Who can run to be the President of empowr?
empowr corporate office staff
Citizens who have been active on empowr for a minimum of 6 months
Success Coaches
Those with college degrees
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